Keep.
Keep.
Personal Inventory Management
Contexual Interview
User Persona
Information Architechture
Affinity Board
Pain Point
Wireframe
High Fidelity Prototype
Online Research
Style Guide
Research Methods
My Role
Category
UX/UI design
Self Management, organization
Where
New York, US
Business Goal
The goal of developing a personal inventory app is to assist individuals dealing with hoarding tendencies to manage and organize their belongings more effectively. This app will provide a comprehensive platform to categorize, track, and prioritize items, helping users make informed decisions about their possessions. The ultimate aim is to promote decluttering, reduce hoarding behaviors, and enhance the overall well-being of individuals struggling with hoarding tendencies.
Specific Objectives
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Simplify Inventory Management: Develop an app that simplifies the process of managing belongings for individuals struggling with hoarding tendencies. The app should provide an intuitive interface and streamlined features for adding, categorizing, and organizing items.
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Promote Organization and Decluttering: Encourage users to declutter and organize their belongings by offering customizable categories, subcategories, and tags. The app should facilitate efficient searching and retrieval of items, promoting a more organized living environment.
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Enhance Emotional Well-being: Address the emotional aspects of hoarding by incorporating features that acknowledge sentimental attachments users may have to their possessions. The app should provide support, encouragement, and motivational features to help users overcome resistance to discarding items.
Research Goal
To gather insights and understand the needs, challenges, and preferences of individuals with hoarding tendencies in managing their belongings, in order to inform the development of a highly effective and user-centric personal inventory app.
Methodology
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Contextual interviews were conducted with individuals who struggle with hoarding tendencies to gain deep insights into their behaviors, needs, and challenges. Observed and interviewed participants in their natural environment, in their homes on a home tour, to understand their daily routines, decision-making processes, and the role their belongings play in their lives.
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Second-hand research was conducted gathering information and insights from existing sources such as academic papers, books, reports, surveys, and online resources for professional knowledge. It provides a way to access knowledge and findings that have already been collected and analyzed by people at the top of the industry on the topic of hoarding and self management.
Affinity Board
Contexual Interview Subjects
Betty, 52
Stay at home mother of two kids.
Hoarding
Impulse Shopping
Organize Skills
Sam, 34
Engineer, Father of two year old boy
Hoarding
Impulse Shopping
Organize Skills
Jin, 28
Single artist working from home
Hoarding
Impulse Shopping
Organize Skills
Emotional Factors
Guilt and Shame
Emotional highs
from collecting
Need Validation
Pain parting with objects
Objects relating to sad or happy memories
Emotional highs
from collecting
Anxiety
Fear of Scarcity
Fear of missing out
Avoidance leading up to buildup
Perfectionistic, fear of making wrong decisions
Having order, and being able to have control on your belongings
Assign too much comfort, secuity, identity, memory to object
Consequences and Challenges
Financial Strain
Cluttered living spaces
Unhappy close relationships
Negative mental well being
Compromised Safety
Dangerous for fires and disasters
Impaired functioning as disorganization or clutter will interfere with daily activities
User Personas
Dorothy, 48
Stay at home mother of three children. Two have gone to college
Hoarding
Impulse Shopping
Organize
Story
Dorothy is a stay-at-home mother of three kids, two of whom has went off to college in recent years. She has tried to return to the working world, but it has been too long since she has been immersed in the working side of society.
Dorothy's house is filled with items accumulated over the years, making it difficult for her to navigate her living space comfortably.She often finds herself watching television shopping channels, drawn to the allure of acquiring new items and feeling a temporary sense of excitement and fulfillment. However, this impulsive behavior contributes to the clutter and disorganization in her home, and complaints from her children and husband. She longs for a supportive community but struggles to create meaningful connections due to the shame and embarrassment associated with her living conditions.
Challenges
Good close relationships
Loneliness
Bad go-to habits
Guilt for not being useful
Goals
Organize home
Overcome impulse shopping
host a gathering
Establish support system
High Fidelity Prototype
